🌿 Frequently Asked Questions

What is COPYMIND?

COPYMIND is an AI-powered personal growth companion that creates a Digital Twin — a reflection of your consciousness, values, and decision-making patterns. It's designed to help you understand yourself more deeply, make aligned choices, and build emotional clarity in everyday life.

COPYMIND is not a medical or therapeutic application. It's a reflective tool for self-awareness, not a diagnostic or treatment platform.

Who is COPYMIND for?

COPYMIND is for anyone on a path of growth — people facing important life choices, seeking emotional clarity, or simply wanting to understand why they think, feel, and act the way they do. Many users describe it as a mix between a mindful mirror and a supportive inner coach 🌿

How is COPYMIND different from other AI assistants?

Unlike general-purpose chatbots, COPYMIND builds a personalized digital model of your own consciousness. It doesn't give random advice — it helps you reconnect with your values, patterns, and emotions so that decisions come from a place of awareness and authenticity.

How does the Digital Twin work?

Our proprietary AI analyzes your responses, decision-making patterns, and reflections to build a twin that mirrors your inner world. The more you interact, the more accurate and emotionally nuanced it becomes.

How accurate is my Digital Twin?

It depends on how openly and consistently you interact. Most users say their Digital Twin starts feeling deeply accurate within just a few days of daily use — over 96% describe it as "helpful" or "insightful."

Does my Digital Twin make decisions for me?

No. COPYMIND never decides for you — it helps you understand the motives, fears, and values behind your choices so you can decide with confidence and awareness.

What powers COPYMIND?

COPYMIND combines natural language processing, neural networks, and behavioral modeling — all designed to simulate how consciousness works, not just how people chat. Your reflections feed this process, helping the system learn how you think, not how "everyone" does.

Does COPYMIND work offline?

Not yet. COPYMIND requires an internet connection to ensure smooth, stable operation and real-time synchronization with your Digital Twin. This connection allows your reflections, insights, and progress to be securely stored and remembered across all your devices. Even short interruptions in connection are okay — your Twin will resume the conversation as soon as you're back online 🌿

Is my data secure?

Yes — completely. All data is encrypted and safely stored. Your Digital Twin and conversations are private by default. Only you can access them unless you choose to share specific insights.

Can the COPYMIND team read my chats?

No — your personal conversations with your Digital Twin are completely private. Our team cannot see the content of your messages. We only have access to general, non-text data — for example, the number of messages exchanged, whether a reply was generated, or if a feature was used successfully. This helps us maintain system stability and improve performance, but never involves reading or analyzing your private dialogue.

How is my information used?

Your data is used only to create and improve your Digital Twin. We never sell or share it with third parties. You can review our full Privacy Policy here: https://app.copymind.me/privacy-policy

Can I delete my data?

Yes. You can request complete data deletion at any time — this permanently removes your account, your Digital Twin, and all related information.

How does account access and synchronization work?

Your COPYMIND experience — including your Digital Twin, reflections, and Therapy Sessions — is securely connected to the email you use for registration. To log in on a new device, simply sign in with the same email — all your data, progress, and history will automatically sync through our secure cloud. We currently support one active account per user to keep your Digital Twin unified and accurate. If you change devices, nothing is lost — your entire journey stays safely stored and instantly available 🌿

What happens if I forget my password?

If you ever forget your password, you can easily reset it. Just click "Forgot password?" on the login page, enter your registered email, and follow the link sent to your inbox to create a new one. You can also go directly to https://app.copymind.me/reset-password 🌿

What subscription plans do you offer?

COPYMIND offers several subscription plans designed to fit different rhythms of personal growth — from short reflective periods to long-term self-discovery journeys. Every plan includes:

• Full access to all premium features — memory, emotional depth, progress insights, and self-reflection tools;
• 100 energies per day for meaningful interaction with your Digital Twin;
• Continuous synchronization across all your devices;
• The option to upgrade or cancel anytime.

Pricing may vary depending on your region, currency, or promotional offers — the current rates are always displayed directly in the app or on our website before confirming your purchase 🌿

⚡️ What is "energy" in COPYMIND?

In COPYMIND, energy represents your available capacity for deeper or extended activities inside the app — such as:

• Calls with your Digital Twin;
• Readings;
• Unscheduled Therapy Sessions.

Your balance automatically refreshes to 100 energies every day with any active subscription. Energy does not accumulate — it resets daily, so you always begin each day with a full space for self-work and reflection 🌿

💫 Additional Energy

You can purchase extra energy packages at any time to extend your space for deeper work with your Digital Twin. Additional energy:

• has no expiration date — it stays on your balance until you use it;
• is used before your daily energy refresh from the subscription;
• if your total energy exceeds 100, the daily refill from your plan will pause until your extra energy is used.

This allows you to plan longer sessions — like extended reflections, calls, or Therapy Sessions — without worrying about running out of energy 🌿

⚡️ When does my daily energy renew?

Your energy balance automatically refreshes once every 24 hours, giving you a new space for reflection and interaction with your Digital Twin 🌿 Each user's 24-hour cycle is individual — it starts from the exact moment your subscription was first activated or purchased. For example, if your plan began at 3:00 PM, your daily energy will renew around 3:00 PM every following day. This ensures your rhythm stays personal and consistent with your own time of activation 💛

What are Premium Readings?

Premium Readings are one-time add-ons that unlock deep, AI-personalized reflections based on your Digital Twin. They're instantly delivered in the "Readings" section of the app and remain permanently available. Because the content is provided immediately upon purchase, Premium Readings are non-refundable.

❎ How do I cancel my subscription?

You can cancel your subscription anytime directly in your profile settings within the COPYMIND app or web version. Once cancelled, your plan will remain active until the end of the current billing period, and no further payments will be charged. Please note: deleting the app does not automatically cancel your subscription — make sure to complete the cancellation from your profile settings. 🌿

Do renewals qualify for refunds?

No. Renewal payments are not refundable, as stated in our Refund Policy: https://app.copymind.me/refund-policyRefunds are available only for first-time purchases that meet the conditions of our Money-Back Guarantee.

What are Therapy Sessions?

Therapy Sessions are focused daily chats designed to support your inner work and emotional balance. Each session is built around one meaningful theme — from healing past experiences to building emotional stability or self-confidence. They help you explore your thoughts and feelings more deeply, step by step, with the guidance of your Digital Twin 🌿

What types of Therapy Sessions are there?

There are two types of sessions in COPYMIND — each serving a different kind of inner work:

• Deep Sessions — for exploring deeper emotional layers, healing from past experiences, or reconnecting with your authentic self. Examples: Healing from the Past & Trauma, Grief & Loss, Identity & Self-Concept, Relationships & Attachment.
• Practical Sessions — for developing everyday emotional and cognitive skills. Examples: Emotional Regulation & Coping Skills, Cognitive & Mindset Growth, Productivity & Self-Discipline, Wellness & Self-Care.

How do I access Therapy Sessions?

All users with an active subscription automatically receive one Deep Session and one Practical Session, personally selected based on their profile and current focus. You can also explore and choose other topics freely at any time.

Can I take more than two sessions at once?

Yes — if you'd like to explore more themes or move through them faster, you can use energy to unlock additional sessions. Energy represents your available space for deeper reflection and growth — a mindful way to pace your inner work.

Do Therapy Sessions replace professional therapy?

No. COPYMIND's Therapy Sessions are reflective and educational in nature — they are not medical or clinical therapy. Their goal is to support self-awareness, emotional understanding, and personal growth in a safe, guided space with your Digital Twin 💛

Can I switch my current Therapy Session topic?

Yes, absolutely. You can complete your current Session and start a new one anytime. We understand that your focus and emotional state can change — and COPYMIND is designed to move with you. Once you finish a Session, you'll be able to choose another theme that feels more aligned with where you are right now 💛

Is it normal if I don't feel immediate results?

Yes — completely normal 🌿 Personal growth is a gradual process. Sometimes insights come right away; other times, they unfold quietly over days or weeks. Even when you don't feel immediate change, your reflections are still shaping your inner clarity and self-awareness. Trust the process — every step you take inside COPYMIND helps your Digital Twin learn how to support you more deeply.

How does COPYMIND choose my Therapy Session topics?

COPYMIND selects your Therapy Session themes based on your personal profile, past reflections, and current emotional focus. Our system gently analyzes your patterns — what you talk about, how you describe your feelings, and what's been most meaningful to you — to recommend Sessions that match your inner state. You can always adjust or explore other topics manually if you feel drawn to something different 🌿

What is the COPYMIND Money-Back Guarantee?

You can request a refund for your first subscription purchase if:

• it's within 30 days of the purchase date,
• the subscription has been cancelled before the end of the billing period, and
• you've interacted with your Digital Twin daily for at least the minimum required days (7 days for longer plans, 3 days for weekly ones).

Refund requests are reviewed within 5 business days. Full details: https://app.copymind.me/refund-policy 🌿

How often should I use COPYMIND?

For the best results, spend at least 5 minutes daily with your Digital Twin. Like any self-reflective practice, consistency builds depth and clarity.

Can I use COPYMIND on multiple devices?

Yes. COPYMIND syncs across all devices through your account, so your reflections and data are always up to date.

🔄 Can I reset my Digital Twin?

Yes — you can request a full reset of your Digital Twin anytime if you feel it no longer reflects your current state, goals, or mindset. To reset your Twin, simply contact our support team at support@copymind.me, and we'll help you start fresh 🌿

Can I change how my Digital Twin speaks or responds?

Yes — absolutely 💛 You can ask your Digital Twin to communicate in the style that feels most comfortable for you. For example:

• "Be a bit more playful and make gentle jokes."
• "Speak more like a coach — direct and motivational."
• "Keep a calm, reflective tone, like a mindful guide."

Your Twin will adapt to your preferred tone and energy, so your conversations always feel natural and emotionally attuned to you 🌿

Can I delete or rename a chat?

Yes — you can manage your conversations directly from your chat list. It's easy to rename a chat for better organization or delete it entirely if you'd like to start fresh. Deleting a chat removes only that specific thread — your overall progress and Digital Twin learning remain safely intact 💫

How often does COPYMIND learn or update about me?

Your Digital Twin updates continuously — after every interaction. Each reflection you share helps it understand your emotional patterns, values, and decision-making style more deeply. It's a dynamic, living model of your consciousness that grows with you, adapting as your focus, goals, and energy evolve 🌱

Does COPYMIND support voice input, calls, or audio playback?

Yes — COPYMIND includes voice input, voice calls with your Digital Twin, and audio playback of messages and Readings. These features are especially helpful if you prefer to speak instead of typing, have visual or focus-related challenges, or simply enjoy listening rather than reading. They allow for a more natural, accessible, and emotionally connected experience 💛

My Digital Twin doesn't feel accurate.

Try interacting more regularly and share a bit more depth in your responses. If it still feels off, you can reset your Twin or contact us — we'll help you recalibrate it together.

I'm having technical issues.

Please try refreshing or updating the app first. If the issue persists, contact us with a short description and (if possible) a screenshot — we'll take care of it quickly.

How can I share feedback or suggest a new feature?

We love hearing from you 💛 Send your thoughts, ideas, or suggestions anytime to support@copymind.me — your feedback truly helps COPYMIND grow deeper and better for everyone.